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FAQ  
 

  Contact Us
电话
+86 27 87816257
  +86 27 63179890
Fax +86 27 87816257
地址
11th fl, Surveying Sci.& Tech. Bld, No 129, Luoyu Rd, Wuhan, China
邮政编码
Zip code:430072
电子邮件
wudanese@163.com
FAQ
Who is Wudanese?
Founded in 1999 with the specific purpose of helping people communicate and do business in foreign markets, Wudanese is today one of Chinese leading translation services provider, performing thousands of translations every day.

What are Wudanese’s areas of specialization?
We support a range of document formats...
Wudanese provides professional translation for your books, brochures, catalogs, corporate merchandise, email, websites, flyers, graphics, legal contracts, manuals, multimedia, newsletters, pamphlets, patents, presentations, promotional material, reports and more.
Technical areas of expertise...
Wudanese specializes in translations in a variety of fields including:
· Automotive
· Aviation/space
· Banking
· Brewing
· Cable/Telecommunications
· Chemistry
· Computer Science
· Construction
· Economics/Business
· Electronics
· Engineering
· Environmental Science
· Finance
· Food Science
· Investment
· Legal
· Leisure Industry
· Marketing
· Mathematics
· Medical/Pharmaceutical
· Metallurgy
· Military and Government
· Naval
· Photography/optics
· Physics/Atomic Energy
· Political Science
· Science
· Technology

Which languages does Wudanese translate into?
Wudanese translates to and from over thirty languages, including English, Japanese, German, French, Russian, Korean, Italian, Portuguese, Spanish, Arabic, Greek, Dutch, Turkish, Polish, Norwegian, Romanian, Algerian, as well as Indian, Vietnamese, Burmese, Mongolian, Malay, Indonesian, Laotian, etc.

How does Wudanese qualify our linguists?
a. Wudanese only uses accredited translators.
b. All our translators have passed a translation test (which is specific to their area of expertise).
With so many translators and 'so-called translators' in the industry, we have found these requirements extremely effective in choosing high quality translators for you.
Wudanese's editors and linguistic reviewers generally have degrees in their appropriate language, or degrees in translation. Alternatively they may be experts in the subject of the project.
All Wudanese translators are chosen according to their source and target language capability, translation skills, learning capability, knowledge structure, etc. We then select the appropriate individual from a large number of candidates.

How does Wudanese manage projects?
The first step in a Wudanese translation and/or localization job is to assign you with a Project Manager. The Project Manager is your representative at Wudanese. He/she ensures we clearly understand and meet all your requirements. They will also ensure your on-going satisfaction throughout the duration of the project.
Our project management system gives you the confidence of knowing you have a single liaison point at all times. The following section outlines the typical life-cycle of document translation:
· We obtain the source files from you for the translation/localization of your document.
· Our Project Manager assesses the scope of the translations required for translation/localization of your document.
· We provide a detailed quote with a breakdown of the required translation/localization services, along with a 'request for translation' form
· Upon receipt of the 'request for translation' form, an agreement is drawn up for signing (this is a legal obligation that ensures both parties fulfill each requirement needed for the success of the project).
· As soon as we obtain your approval, the Project Manager assigns the appropriate translator(s) to work on your project. If requested, the translator will create a Translation Memory while doing the translation.
· Once completed, experienced proof-reader(s) will proofread and edit the translations accordingly.
· Our Quality Assurance (QA) then checks for any inconsistencies that may have occurred during the translation process, and corrects them accordingly (these could be due to linguistic or cultural differences during translation).
· The translated product is returned to you for review.
· Changes, if any, are implemented after you have reviewed the files.
· The final product is delivered to you by your choice of either email or other ways.

Client Liaison
Project Manager
The Project Manager is the main point of contact for all communication regarding the project. He/she co-ordinates the work between translators, proof readers, editors, technical specialists and the QA. We ensure that the Project Manager assigned to your project has the necessary skills and a thorough understanding of the technical and cultural issues involved in the translation and/or localization of your documentation. The Project Manager is responsible to you for the delivery of your project on time, within your budget and to your satisfaction. He/she regularly provides progress reports on your project. They complete a diagnosis and analysis of your documentation. The texts that require translation/localization are then submitted to the translators.

How does Wudanese keep our files confidential?
All our employees are bound by a commercial confidentiality and corporate nondisclosure agreement. We take confidentiality and security issues very seriously. All translations remain confidential.

What is Wudanese's method of communication?
90% of project communications are implemented via Internet email. All written communications with foreign clients are in English.

Are there special requirements in terms of version control?
For changes of source document by client, any updates shall be scheduled, documented and communicated by the client according to that agreed before the start of project. Wudanese shall make the appropriate updates according to the client report.


11th fl, Surveying Sci.& Tech.Bld,No 129,Luoyu Rd,Wuhan,China 430072  Tel:+86 27 87816257/63179890  Fax:+86 27 87816257
www.wudanese.com  E-mail:wudanese@163.com  MSN:tomding11@hotmail.com
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